Terms & Conditions

 

Effective Date: 12/1/2024

Welcome to Voyvon! These Terms and Conditions govern your use of our website located at [www.voyvon.com]. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

 

1. Use of the Website

• Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use our website.

• Account Registration: To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and all activities that occur under your account.

• Prohibited Activities: You agree not to:

• Use the website for illegal or unauthorized purposes.

• Interfere with or disrupt the website’s functionality.

• Copy, modify, or distribute content without our consent.

 

2. Orders and Payment

• Order Acceptance: All orders placed are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.

• Pricing: All prices are displayed in USD and are subject to change without notice. Taxes, shipping fees, and other charges will be calculated at checkout.

• Payment Methods: We accept major credit cards, PayPal, and other payment options specified at checkout. Payment must be completed before orders are processed.

 

3. Shipping and Delivery

• Shipping Timeframes: Orders are typically processed within 3-4 business days. Delivery timelines will depend on your location and chosen shipping method.

• Shipping Delays: We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

• International Shipping: Customers are responsible for any customs fees, duties, or taxes applicable to international orders.

 

4. Returns and Exchanges

• Return Policy: You can return eligible items within 14 days of receipt. Items must be unworn, unwashed, and in their original condition with tags attached.

• Exclusions: Final sale items, gift cards, and customized products cannot be returned or exchanged.

• Return Process: Visit our Returns Portal or contact us at [help@voyvon.com] to initiate a return. Customers are responsible for return shipping fees unless the item was defective or incorrect.

 

5. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Voyvon or its licensors and is protected under copyright, trademark, and other laws. You may not reproduce, distribute, or use our content without prior written permission.

 

6. User-Generated Content

• Submissions: If you submit reviews, comments, or photos, you grant Voyvon a non-exclusive, royalty-free, perpetual license to use, modify, and display the content.

• Appropriate Content: You agree not to submit content that is offensive, illegal, or infringes on the rights of others. We reserve the right to remove inappropriate content.

 

7. Limitation of Liability

To the fullest extent permitted by law, Voyvon will not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of the website.

• Losses due to delays, errors, or unavailability of our services.

Our total liability for any claims related to your use of the website will not exceed the amount paid for the product(s) purchased.

 

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which can be found voyvon.com.

 

9. Termination

We reserve the right to suspend or terminate your access to our website at any time if you breach these Terms and Conditions.

 

10. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with the “Effective Date” updated. It is your responsibility to review the terms periodically.

 

11. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising from these terms will be resolved in the courts of Hong Kong.

 

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: help@voyvon.com

 

By using Voyvon, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.